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6 Ways to Fix the “Windows Encountered a Problem Installing the Driver Software for Your Device” Error


One day, you decide to update the system drivers on your Windows device. However, you start seeing an error message that reads, “Windows encountered a problem installing the driver software for your device.” What’s causing this issue, and how do you resolve it?


We’ll explore some easy solutions to this “system driver installation” problem. But first, let’s find out what’s causing this issue.


What Causes the “System Driver Installation” Error?

Here are the various things that might be causing your “driver installation” error:

  • Incorrect Installation Method: You’ll likely run into issues if you’re not installing your drivers the right way. So, the best solution would be to explore different installation methods.
  • Incompatible Drivers: You’ll often encounter issues if you install incompatible drivers. So, always check and ensure that you download the right driver software.
  • System Issues: In some instances, your installation might be interrupted by faulty or corrupted software programs. In this case, you’d have to troubleshoot the system issues to resolve the “driver installation” error.

Let’s now take a look at how you can resolve the issue at hand.

1. Install the Drivers Using a Different Method

There’s a high chance that you might be installing your drivers incorrectly. So, we’ll check out how to download the drivers via the Device Manager or from the internet.

But first, try updating your drivers and see if that helps.

Here are the steps for updating the display drivers:

  1. Press Win + X to open the Quick Access menu.
  2. Select Device Manager from the options.
  3. Double-click the Display adapters option to expand it.
  4. Right-click your PC’s display adapter and click Update driver.

From there, select Search automatically for updated driver software and follow the on-screen instructions.

If that doesn’t help, then it’s time to install your drivers using different methods. But first, check your Windows PC specs to ensure that you download compatible drivers.

Now, let’s start by installing the drivers using the Device Manager:

  1. Open the Device Manager and expand the Display adapters by applying the previous methods.
  2. Right-click on the display adapter and select Uninstall device.
  3. Navigate to the Action tab and select Scan for hardware changes. This should automatically re-install the driver.
  4. Finally, restart your device to apply these changes.

If the issue persists, download the Windows drivers on the Intel website.

2. Use Windows’ Troubleshooters

If the issue persists, then you can try running some built-in troubleshooters. They’re handy, but you need to ensure you pick the right troubleshooters.

For example, let’s suppose you’re dealing with a hardware issue. In this case, the Hardware and Devices troubleshooter should help. In some instances, the issue at hand might be caused by system maintenance problems. So, you could resolve it by using the System Maintenance troubleshooter.

Because this issue is to do with your hardware, let’s run the Hardware and Devices troubleshooter and see if it can do the trick:

  1. Type Settings in the Start menu search bar and select the Best match.
  2. Select Update & Security and then select Troubleshoot on the left-hand side.
  3. Click the Hardware and Devices troubleshooter on the right-hand side.
  4. Press the Run the troubleshooter button and follow the on-screen steps.

If the issue persists, then try using the System Maintenance troubleshooter. Here are the steps you need to follow:

  1. Press Win + R to open the Run command dialog box.
  2. Type msdt.exe -id MaintenanceDiagnostic and press Enter. This should open the System Maintenance troubleshooter.
  3. Next, click the Advanced option and then check the Apply repairs automatically box.
  4. Click the Next button to continue, and then follow the on-screen steps.

3. Perform a Full Virus Scan on Your PC

In some cases, the issue at hand might be caused by malware. Now, the best solution here is to perform a full scan on your device.

During the scan, the device will find and remove any harmful programs. From there, you should be able to install and update your drivers without a hassle.

Here are the steps for running a full scan on Windows:

  1. Type Windows Security in the Start menu search bar and select the Best match.
  2. Click Virus & threat protection on the right-hand side.
  3. Select Scan options and pick the Full scan option.
  4. From there, press the Scan now button and follow the on-screen instructions.

If you want to scan and repair specific files, follow the previous instructions and select the Custom scan option. Otherwise, you can also pick other scan options, such as Quick scan or the Microsoft Defender Offline scan.

Is the “Full Scan” solution not helping? Maybe you’re dealing with corrupted or missing system files.

In such instances, you can scan and fix system issues using the CHKDSK (Check Disk) tool.

Here are the steps for running a Check Disk scan on Windows:

  1. Type Command Prompt in the Start menu search bar.
  2. Right-click on the Command Prompt option and select Run as administrator.
  3. Type the following command:

chkdsk C: /f

In this case, the C: command represents the letter of the target drive. So, you might want to change this command if you’re scanning a different drive.

When you’ve entered the correct command, press Enter to run the scan. Finally, wait for the process to complete and then restart your PC.

5. Install the Latest Windows Updates

Updating Windows has limitless benefits. For example, it helps tackle security threats and system bugs.

So, you could easily tackle the issue at hand by updating your device.

Here’s how to install the latest Windows updates:

  1. Press the Windows Start menu icon and select PC Settings.
  2. Select Update & Security and click the Windows Update option.
  3. Finally, press the Check for updates button and then follow the on-screen instructions.

6. Reset Your Windows Device

As a last resort, you could reset your Windows PC to tackle the issue.

However, it’s usually best to consider this option if your PC has various critical problems. That way, the “reset” option will take care of all those issues simultaneously.

Please note that resetting your device might be risky unless you follow the correct steps. So, it’s always best to back up your Windows device first before resetting it.

Here’s how you can reset your Windows device:

  1. Type Settings in the Start menu search bar and select the Best match.
  2. Select Update & Security and then select the Recovery option.
  3. Next, click the Get started button below the Reset this PC option. Follow the on-screen instructions and then wait for the process to complete.

Install and Update Your System Drivers Without Any More Hassles

Your Windows device depends on various drivers to function properly. So, it’s advisable to regularly update or reinstall the system drivers.

If you run into issues while installing the system drivers, try any of the solutions in this article. From there, you might also want to back up and restore the Windows 10 device drivers.

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